7QC Tools

Objectives

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Training methods
  • Power Point presentation, group presentation
  • Join the discussion, guide and coaching through the practice of connecting to the actual work (games, exercises)
  • Watch the video clip, role playing
  • Handle real situations and with reference books
  • Tell the story/Sharing real experiences
  • Each participants will be practicing and receiveing suggestions, editing in class
Contents
  • QC STORY PROBLEM SOLVING

    • What is QC story problem solving?
    • What is QC storyboard?
    • The tools of QC
    • Procedures for problem solving using 7 QC Tools
  • PARETO DIAGRAM

    • What is Pareto diagram?
    • How to make a Pareto diagram?
    • Application of Pareto diagram
    • What to note in making Pareto diagram?
    • Group exercise: practice Pareto Diagram
  • CAUSE & EFFECT DIAGRAM

    • What is Cause-and-Effect diagram?
    • Using brainstorming techniques
    • Cause screening factors
    • Find the root cause by 5 Whys technique
    • Application of cause-and-effect diagram
    • What to note in making cause-and-effect diagram?
    • Group exercise: practice Cause & Effect Diagram
  • THE GRAPH

    • Why Graph?
    • Types of Graphs
    • The basic steps
    • Application of each types of Graph
    • Group exercise: practice applying the Graph
  • CHECK SHEET

    • Are you collecting the right data?
    • What is a Check-Sheet?
    • Principles and basic steps to create a Check-Sheet
    • Application of Check-Sheet
    • What to note in making Check-Sheet?
    • Group exercise: practice design Check Sheet
  • HISTOGRAM

    • What is Histogram?
    • Drawing a Histogram
    • Application of Histogram
    • How to interpret Histogram
    • Group exercise: practice using histogram
  • SCATTER DIAGRAM

    • What is a Scatter Diagram?
    • Drawing a Scatter Diagram
    • Application of Scatter Diagram
    • Group exercise: practice using scatter diagram
  • CONTROL CHARTS

    • What is a Control chart?
    • Common and Special Causes of Variation
    • Types of Control chart
    • Drawing a Control chart
    • Interpreting Control chart
    • Group exercise: practice control charts
Duration
2 - 3 days

Gallery images

Video clip

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