Soft Skills
Objectives
- Staff would understand the importance of teamwork
- Members in the team know how to coordinate with each other base on the company culture.
- Understand the foundation making an effective team
- All members are aware of the importance of common goal
- Employees will focus on activities bringing success to their team
- Employees know how to restrict, control and handle with conflicts
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Objectives
- Participants understand the invaluableness of solidarity and teamwork
- Understand the value of yourself, the importance of team, common objectives of your organization
- Deeply understand company’s culture
- Team’s members are able to know about occurring conflicts, share ideas, and respect each others
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Objectives
- Help managers recognize the importance of comprehensive leadership
- Help managers avoid the misperception and aware of the challenges faced to develop leadership skills by themselves
- Knowing the principles of leaders at all levels
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Objectives
- Help participants grasp what professional and qualified customer service is.
- Participants know the process of professional customer service to satisfy customer needs.
- Participants know how to coordinate standards customer service of company to set their own standards with high quality.
- Participants feel the legitimate needs of clients and try their best to meet those needs, thereby helping customers remember the professional services of the company.
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Objectives
- Participants understand the importance of influencing to other people
- Comprehend influencing techniques
- Know how to practice and improve influencing skills
- Understand the ethical aspects of influencing and persuading
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Objectives
- Participants will experience and discover their potential power
- Know how to wake up your potential power to work effectively
- Understand yourself and surrounding environment
- Know how to eliminate negative elements, maintain and develop positive elements
- Understand the importance and know how to set up personal and organization’s goals
- Apply your potential power and logical methods to perform your work, reach the target and become a successful person
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Objectives
- Help participants understand the importance of the balance between personal value and business culture to reduce negative conflicts.
- Understand the causes of conflicts to prevent losing control situations.
- Know how to apply conflict resolution model to actual situations.
- Help participants getting positive attitude in solving conflicts, building up professional and effective working environment.
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Objectives
- Managers will know the basis knowledge of recruitment
- Know how to carry one professional recruiting process to hire the most appropriate people
- Be able to make an effective interview
- Know how to keep the best people to develop human resource
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Objectives
- Understand the fundamentals of Marketing and Direct Marketing
- Understand of effective Direct Marketing
- Apply Direct Marketing to your company’s marketing
- Get opportunity to practice Direct Marketing creatively
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Objectives
- Providing knowledge and methods to solve problems effectively
- Helping participants improving problem solving and decision making skills
- Waking up creative potential of participants to solve problems creatively
- Participants will know how to organize work most effectively with problem solving skills
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