Soft Skills
Objectives
- Understand the importance of On The Job Training
- Getting skills to instruct employees working actively
- Develop coaching & mentoring skills
- Know how to focus on necessary content in coaching skills
- Know how to help employees keep practicing on their job
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Objectives
- Effectively help in managing change
- Managers will recognize the reaction to the change
- Know how to respond, reducing anxiety, stress for change
- Knowing how to determine who made the change
- Knowing how to work with people who resist change
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Objectives
- Be able to evaluate the performance of sales force
- Understand how to organize the effective sales force
- Know how to direct and motivate the sales force
- Be able to supervise the sales force
- Know how to recruit the right salespeople
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Objectives
- Managers/Supervisors will know how to lead and supervise staff effectively
- Know how to evaluate the staff’s performance
- Know how to motivate staff to work actively
- Comprehend how to organize effective staff
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Objectives
- Through activities, participants will be aware of necessity and importance of the change.
- Be ready to change scientifically
- Know how to restrict, remove the mistakes in changing
- The management knows how to apply 7-step changing process to organization, departments that they are working for
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Objectives
- The managers will know how to manage time effectively
- Know how to delegate and assign tasks to staff
- Know how to reduce and keep away from "the time thief"
- Know how to arrange business in appropriate order
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Objectives
- Identifying the benefits of becoming managers have effective communication skills
- Improving communication skills of middle management
- Planning to communicate to achieve the desired results
- Overcoming the barriers to communicate effectively
- Providing new skills to help middle level managers communicate effectively with staff
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Objectives
- Getting orientation and positive conception of selling
- Be able to close the deal and to sign the contract effectively
- Know how to establish relationship with customers
- Be able to present impressively about your products
- Know how to deal with customers’ objections
- Understand the qualities of a good salesperson
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Objectives
- Improving negotiation ability by applying modern negotiation skills which match different situations
- Acknowledge negotiating principles and strategies
- Avoid serious mistakes in negotiation
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Objectives
- Identify the factors assisting to make an effective presentation
- Make an expressive introduction
- Using different ways to diversify the presentation
- Linking ideas together and forming structure for an effective presentation
- Using correct language in the presentation
- Know how to design and use media & visual aid
- Using body languages to communicate clearly and convincingly
- Finish the presentation effectively
- Handling with questions effectively
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