Communication Skills For Management

Objectives
  • Identifying the benefits of becoming managers have effective communication skills
  • Improving communication skills of middle management
  • Planning to communicate to achieve the desired results
  • Overcoming the barriers to communicate effectively
  • Providing new skills to help middle level managers communicate effectively with staff
Participants
Management committee, middle management of companies (functional managers, department managers/ vice managers) who want to improve communication skills with business partners or subordinates.
Training methods
  • Power Point presentation, group presentation
  • Join the discussion, guide and coaching through the practice of connecting to the actual work (games, exercises)
  • Watch the video clip, role playing
  • Handle real situations and with reference books
  • Tell the story/Sharing real experiences
  • Each participants will be practicing and receiveing suggestions, editing in class
Contents
  • THE IMPORTANCE OF EFFECTIVE COMMUNICATION AT WORKING PLACE

    1. Why do you fail in communicating?
    2. Communication in working environment
  • DEFINITION OF COMMUNICATION

    1. What is communication?
    2. Methods of communication
    3. How to make your communication more effective?
    4. What is non verbal communication?
    5. Listening
      • Barriers to effective listening
      • Effective listening techniques
  • EFFECTIVE COMMUNICATION SECRETS FOR MANAGEMENT

    1. Planning for communication
    2. Apply ABC principle
    3. Being positive with everyone
  • COMMUNICATION METHODS HELPING EMPLOYEES REACH TARGETS

    1. Building feedback system in business
    2. Communicate to assign tasks for staff
Duration
2 - 3 days

Gallery images

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Video clip

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