7 analysis statistical tools
- Understand and apply some basic statistical tools to solve the problem of quality
- Correctly identifying anomalies, discovery of errors in products, the lack of control, and minimize their impact
- Know how to select and apply to the actual of production and services providing process of business to control the quality of products / processes
- Improve the effectiveness of the quality management system in enterprises using statistical tools to meet the requirements of ISO 9001:2008
- Leader of company (Board of Directors)
- Manager quality officers and technicians, Foreman, Team Leader
- Individuals interested in the content of the course
- Power Point presentation, group presentation
- Join the discussion, guide and coaching through the practice of connecting to the actual work (games, exercises)
- Watch the video clip, role playing
- Handle real situations and with reference books
- Tell the story/Sharing real experiences
- Each participants will be practicing and receiveing suggestions, editing in class
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CONCEPTS OF QUALITY MANAGEMENT
- Managing by the process
- The quality management approach
- PDCA cycle of quality management methods
- Understand the operation of the management system by the process
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CHECK SHEET
- Benefits and other forms of examination form
- The process of data collection
- Make a testing form for unit
Improvements: The departments design the quality Check Sheet of product details for your parts
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CHART TYPES
- Column Chart
- Line Chart
- Round Chart
- Rada Chart
- Understood the purpose of charts using
Improvements: The departments will draw Statistics Chart for your unit through data collected from the quality Check Sheet about the product details that were designed
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PARETO CHART
- 20/80 Rule
- Chart design methods
- Practice, analysis and graphing in Excel
- Solve real-life situations (Group Exercise)
Improvements: Identify the major errors in your unit’s product details
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FISHBONE CHART
- Concept
- How to build (Brainstorming)
- A method of tracing the cause
- Applying the Brainstorming tools, 5 Why
- Solve real-life situations (Group Exercise)
Improvements: Give the policies to deal with errors reducing of product details quality
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HISTOGRAM CHART
- Purpose and sense
- How to build charts
- Solve real-life situations (Group Exercise)
Improvements: Giving the stable product details quality books
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CONTROL CHART
- Purpose and sense
- How to build charts
- Solve real-life situations (Group Exercise)
Improvements: Finding of errors in the production process of product details and set out the suitable policy