Professional Coaching and Mentoring Skills
Benefits in participating
  • Understand the role of coaching & mentoring in enhancing individual and team performancev
  • Develop coaching and mentoring skills
  • Apply professional coaching & mentoring skills in workplace
  • Foster a culture of continuous learning, empowerment, and improvement
Training methods
  • Power Point presentation, group presentation
  • Join the discussion, guide and coaching through the practice of connecting to the actual work (games, exercises)
  • Watch the video clip, role playing
  • Handle real situations and with reference books
  • Tell the story/Sharing real experiences
  • Each participants will be practicing and receiveing suggestions, editing in class
Contents

  • Understanding Coaching & Mentoring

    1. Coaching vs mentoring
  • The important role of coaching, mentoring and the benefits that coaching brings

  • Professional Coaching Skills

    Necessary Skills
    1. Active listening
    2. Asking questions, observing behaviors
    3. Adapting to individual needs and learning style
    4. Providing constructive feedback, motivating and encouraging the coachee (SANDWICH)
    5. Creating interaction and engaging learners
    6. Supporting problem-solving and decision-making
    Coaching Process
    1. Setting goals
    2. Listening and observing
    3. Giving feedback
    4. Action plan
    5. Monitoring and support
    6. Evaluating coaching results
    Coaching Practice

  • Professional Mentoring Skills

    Necessary Skills
    1. Leadership skill
    2. Effective communication
    3. Critical thinking
    4. Constructive feedback (FBI & EEC)
    5. Setting goals and plan
    6. Observation and presence skills
    7. Conflict management
    8. Creative
    Mentoring Process
    1. Development orientation
    2. Setting goals
    3. Planning
    4. Meeting and discussing with Mentees
    5. Mentee's Commitment to Performance
    6. Monitoring and supporting Mentee implementation
    7. Evaluating Mentoring results
    Mentoring Practice

  • Building a Continuous Coaching & Menroring Culture

    1. Continuous coaching & mentoring for improvement (PDCA)
    2. Motivate and empower teams
    3. Monitoring progress and evaluating outcomes

  • Closing & Action Commitment

    1. Summarize key learnings
    2. Create individual action plans for workplace application
Duration
2 - 3 days

Từ khoá: Coaching and Mentoring, coaching, mentoring

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